We carefully pack and wrap your goods to ensure its safety and well-being.
We want our customers to be our friends. However, if you are unhappy with any of your products you may return them within our 10 day exchange period and we will offer you a voucher in return. Items returned need to be in their original state; undamaged and unused. Please note that we are under no obligation to exchange goods after the 10 day period. All items purchased with the voucher will be viewed as a new purchase. You will be liable for any cost incurred by returning the item.
We accept EFT’s and online payments through PayFast. Your package will be ready for delivery as soon as payment is received.
Our products are all handmade and sourced locally, therefore you may find that your item may differ from another. Please allow for variation in size and colour. You are welcome to contact us with any queries regarding our products.
All our products are priced in ZAR if you would like any different currency please follow the link
Please note that these prices don’t include delivery or any other costs incurred during the delivery process. We would suggest that you make sure of customs and import duties charged by your country before ordering. KIN Culture will not be held liable for any costs incurred in this regard.